The Joint Commission Public Notice
If you have concerns about patient care or safety at WCCHS, you are encouraged to share your concerns with your caregiver or the supervisor on duty. If you prefer, you may contact the Quality/Risk Management Coordinator (585) 786-8940, Ext. 4877 or email at firstname.lastname@example.org
If your concerns are not resolved by these means, you may contact The Joint Commission (TJC) directly. TJC surveys hospital facilities and laboratories to evaluate compliance with nationally established standards. Anyone believing that they have pertinent and valid information about quality-of-care issues or the safety of the care environment in our hospital is encouraged to contact The Joint Commission in writing. Reports of patient safety events to The Joint Commission must include the health care organization’s name, street address, city, and state.
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
By fax to 630-792-5636
Or fill out an on-line complaint form here.
Thank you for choosing WCCHS as your healthcare provider!
Non Smoking Campus
How to Safely Dispose of Used ‘Sharps’
Learn how to safely dispose of used sharps including needles, lancets and syringes by clicking on the following link and download an informative brochure from the New York State Department of Health.